Q: What materials are used for the jewelry?
A: Our jewelry is made with high-quality materials such as sterling silver, gold-plated and silver-plated finishes, pearls, jade, crystals, and natural stones.

Q: What materials are used for the knitted flowers?
A: The handcrafted knitted flowers are made from eco-friendly yarns like cotton or wool, ensuring softness, durability, and vibrant colors.

Q: How do I place an order?
A: Select the product, add it to your cart, fill in your details, and complete the payment process.

Q: How long does shipping take?
A: Orders are processed within 1-3 days, with delivery taking 5-15 days depending on the destination.

Q: Do you offer international shipping?
A: Yes, we ship worldwide. Shipping fees and delivery times will be displayed at checkout

Q: What if there’s an issue with my order?
A: If the product is damaged or incorrect, please contact us within 7 days for a replacement, return, or repair.

Q: Can I cancel or modify my order?
A: Orders can be canceled or modified before shipment. Please contact us as soon as possible.

Daily Care
1. Keep jewelry away from perfumes, lotions, and cleaning products.
2. Remove jewelry before swimming, exercising, or doing chores.
3. Put on jewelry last, after makeup or hair products.

Cleaning Tips
1. Wipe jewelry with a soft cloth regularly.
2. Use a silver cleaning cloth for sterling silver.
3. Clean pearls and crystals gently with a damp cloth, then dry immediately.

Storage
1. Store jewelry separately to avoid scratches.
2. Use anti-tarnish bags for silver.
3. Keep jewelry in a cool, dry place.

With proper care, your jewelry will stay beautiful for years!